This is so important, I didn't know it had a name. :-) Focusing on the idea that the patient has the power to heal, and the healer(s) are there to assist them in their own healing journey is priceless. In consulting for a new concept of Healing Centers, this idea came up, with a round table of practitioners who all meet about the patient and share information. It was discussed to have very empathetic and compassionate people do the intake for every patient, and always be assigned to them. They would also sit in on round table meetings with the Dr.'s, to be able to share the personal info and details like you suggest. Brilliant!