Hi @joearnold, thanks for your message. BuildTeam is the parent company of MinnowBooster correct, I'm sorry to hear about the above. I will run this past our support team however it is difficult to get involved on such matters, ultimately the key holder has the power to delegate/undelegate and we have no way of proving your claims to be the original owner of the account. The risk with blockchain is that there is generally no recourse if you lose your keys for whatever reason, the same thing that protects you from custodial risks of banks etc also has downsides in terms of recovery. I will however have our team look into the history of the account and try determine if it warrants blacklisting.