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RE: Dear Steemit Developers -- About Our Bug Reports. Help!
Thanks for your report, but we actually use GitHub to develop all of this software that runs the site and to parcel out the work to the team, so unless it's an issue in GitHub, it basically doesn't exist in our universe. For any issue to be worked on, it needs to be there.
Thanks sneak. I know you use Github for the work, and I am familiar with Github. Still, as a fellow business owner, I would not ask my clients to get over there and open an account merely to report a problem they feel is a software bug, when the client-friendly alternative is a piece of cake to create and use.
Here's the solution.
First assemble a team of volunteers (people like me who are just ordinary Steemians but who have some experience with software development) to check what comes in when Steemians report a problem by clicking on a 'Report Bug Here' button that is on every page displayed. (Your software simply has to send all those filled-out-forms to a standard email address. Also, the button code would have the usual 'I'm not a robot' barrier to stop bad guys.)
The volunteers organize themselves to receive and prioritize bug reports, and even get back to the submitters where they suspect it's not a bug but rather a user issue, or (even more important) to get details the developers might need.
The volunteers get over to Github and keep the Steemians' list up to date for developers' use.
Here's one beauty of this solution. The volunteers can keep track of work on the reports, and create feedback to Steemians (perhaps a weekly report on one web page) about the developers' progress. This is beautiful public relations by Steem Inc., i think.
To get this program going, we invite people to volunteer, and the developers vet those who come forward to make sure they have enough experience to be really helpful in screening reports from Steemians.
Ned incentivizes the volunteers by periodically giving volunteer X a certain number of Steem Power units depending on that person's volume of reports to the developers and feedback to those whose reports they either reject or get elaborated. That is, Ned pays them for documented work output from his monster cache of coins, so no sweat for him to do that, and he is not throwing out those coins into the wind and hoping they do good for Steem Inc.
Cheers.
I think perhaps you overestimate the size of our organization.
No sneak! All that work I talked about is to be done by the volunteers, who will be ordinary Steemians, not members of the organization.
I understand that there are nearly 30,000 inputs from Steemians daily. My group of volunteers could be as small as 3 people.