I was not impressed with @anonwhale results either. Many bots claim "at least x# of upvotes" in the header, but it's obvious from your "experiment" (your previous post) that he/she/they did not deliver.
You are owed a full refund imho since they did not result in the promised upvotes from paying for their service. On Steemit there's no recourse other than to let the community know. Good job reporting your results.