Blocked account in Bittrex. What to do?

in #bittrex6 years ago

Honestly, I thought that the wild story with account blocking was long over. But no. Yesterday, with livelihood turning into horror, I learned that my account on the exchange was blocked without any warnings.

Of course, she immediately wrote to the support, and at the same instant received the answer. This answer scared no less than blocking.

"We require a proof of identity for ALL requests.

  1. Provide a proof of identity. Please attach 3 images of you holding your government-issued ID so we can match your face against the picture displayed on the ID. Also, write "Bittrex" and today's date on a piece of paper and hold it in the picture. The text on your ID must be legible in at least one of the photos.

• Your face, shoulders, and arms must be visible

• The paper and the ID must both be visibly held in your hands, they can not be attached to each other or any other surface.

Disclaimer: Any images that do not satisfy these requirements will not be accepted under any circumstance.

Required: Please submit the following 3 images: An image of you looking directly at the camera, another image of you looking off to the right, and a final image of you looking off to the left. All 3 photos are required for all requests. "

Apparently, such a photo session is best done by the police. The face, the profile, and at the same time, hold the paper and the document in both hands, and shoot myself ... I'm afraid I can't cope.

Friends, I know, many have already encountered the blocking of Bittrex and somehow solved the problem. Are there any chat rooms where you can talk to Bittrex employees without a wild photo session?

Скриншот 2019-04-07 09.39.36.png

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Я вчера все решила за несколько часов. Надо написать в службу поддержки. Они действительно попросят твое селфи, где ты держишь в руках 2 любых документа с читабельным именем на английском и бумажку, на которой написано bittrex и сегодняшняя дата. Я с этими бумажками, конечно, снимков 20 сделала, пока получилось))) И еще 3 фото со взглядом прямо, вправо, влево.

Спасибо! Видимо, придется делать фотоссесию. Не представляю, как я там выглядеть буду:)

Я просто офигела вчера. И непонятно, за что вдруг заблокировали.

Да, я тоже расстроилась. Как раз собиралась зверью корм покупать, а тут такой "подарочек". Но они довольно быстро все сделали. Фотосессия, конечно, еще та получилась)))

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