RE: BITSHARES HELP DESK & SUPPORT RESOURCES - How to get answers fast! OpenLedger included!
Many thanks for this post @intelliguy. I have to admit I'm learning how to use the openledger.io platform; and, made TWO trades incorrectly, after trying to follow the steps of two separate, and equally inaccurate diy postings.
After researching, I decided to create a ticket; and, have waited now for nearly two weeks to get the matter addressed.
I did submit a follow up, which per your post, didn't help matters.
It's good to know that the operators are volunteers; and, makes it understandable why it might take a while.
I've accepted that the PROGRESS will occur as it occurs; in Divine Timing, as I like to consider things.
Thankfully, my amounts were $10. each. I have not attempted to make any trades since then; because, I have not yet found a trustworthy tutorial on how to make the sell Steem/buy crypto transaction properly.
If you have access to an openledger diy tutorial on selling and buy crypto, it would be appreciated.
Peace.
Without knowing your particulars, I know someone who sent STEEM but put the wrong memo code in...
..and another time, they sent STEEM to the SBD user address... All common mistakes, but enough to put a kink in it.
Would you mind emailing me at [email protected] I'd like to know more about what happened and see if I can help. Thanks.
@intelliguy I've been keeping a 'blog' on the experience as an opportunity to help the novices in the community.
Here are links sharing in detail my experiences:
I'd like to know more:
https://steemit.com/blog/@spiritualmatters/warning-improper-money-transfers-may-lighten-your-wallet
https://steemit.com/openledger-dex/@spiritualmatters/openledger-dex-customer-service-update-take-2
I hope this helps.
Many thanks!
Peace.