Cex.io Currency Exchange Review
I started the Verification Process before looking at reviews, and it was the worst decision. This company/site is dodgy as hell. They request pictures of you with your credit card, your credit card with your ID, etc. and complain when they are not super high-res photos.
After uploading the my ID, they changed the requirement to a Passport. They also want bank statements with nothing edited out.
When questioned about this practice, support pointed to their compliance with AML/KYC, but if you actually look at KYC it does not require all these extremely invasive measures, and they also fail to require you to fill out a KYC form (which means they are not even KYC compliant!)
After reading other's experience, I check their PCI DSS compliance cert on their site and as you can clearly see this cert is no longer valid! This made me outright frightened about the company, so I demanded they delete all files I uploaded, as I am extremely uncomfortable with them having such sensitive information on their servers. They refused, citing necessary AML/KYC protocol, but in fact this does not apply if I have not even completed the verification process or undertaken any transactions through their services.
Needless to say, I am going to pursue this legally and sue them if they do not comply with my request; have notified my Visa issuer of any possible fraudulent activity that may (have) come about as a result of this; and am getting the word out to stay VERY FAR AWAY from these guys.
I rate This 2/10
I had the same bad experience with CEX.IO :-(
CoinCorner has similar requirements, never succeeded to finish the verification process.
I could think it's all due to their UK jurisdiction, but Coinsbank is also British, but I had no problems with them, as well as with US Poloniex.
So I think all those requirements are CEX.IO (&CoinCorner) understanding of KYC practice.
By the way, once I made online payment with the bank card and was asked to upload video selfie with the card, saying something! - I cancelled the purchase >:-(
I'll say it is common practice when entering an exchange (especially one that involves trading) to have those initial requirements. If you think about it.....it is like your virtual bank holding digital values for you.
i have account with so many exchanges, non was like this.
I invite you to read https://steemit.com/cex/@gobeno/cex-io-class-action-fraudulent-scam-exchange and join https://www.facebook.com/groups/142148616441271/