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RE: BitShares Hangout #27 - 2017-06-30 - OpenSource Agenda [Top Contributing Posts will Earn WhaleShares and BeyondBits!]
I would like to see the following discussed during the hangout
Worker Proposal: Maintenance Worker
This is an unglamorous position whose performance is difficult to assess from the outside. However, it is a very valuable and necessary role that is needed by any project.
Responsibilities
- Review submitted issues
- Work on known high-priority bugs
- Add units tests or advise for separate workers for them
- Work on new features or advise for separate workers for them
With sufficient work to be completed, there is probably a need for at least two such workers: one for the back-end/core (93 issues and 7 pull requests), and another for the front-end/GUI (81 issues and 1 pull request).
I was the Support Engineer at my last job and I hated it b/c it was the dumping grounds for all calls and angry customers and issues. I had to fix things that I should not have had to fix and got no help/recognition (I even got the old "You should be lucky to even have a job at all" line from the then-PM).
Now I am an actual Software Engineer and am outside of the Support Desk/Maintenance level; but knowing what it entails, I have my hand and mind ever-ready to assist my current employer's support needs. I make sure to tell him how well he's doing... if it wasn't for his expertise and skill, we would be in great heaps of trouble.
Great post.