When you're in the system it's very hard to think rationally. Most of my equals were struggling with the demands of the system and there was a sense of being trapped. Middle management types generally were very protective of their staff and copped the full brunt of the insanity coming from above. Occasionally a blazing staff would appear in our ranks and we all knew that they were destined for bigger and better things. They were prepared to do whatever it took - I can see this clearly from outside, but from within it's really hard to see - quite similar to being in a toxic relationship really