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in #actifit • 6 years ago

Each time i try to use actifit on my mobile phone, it stops counting my steps when the backlight goes off. Is that normal for everyone else?

6 years ago in #actifit by
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     6 years ago 

    hey @pangoli,
    There are a couple of things that would help with that:

    • First, make sure you turn on "aggressive tracking" under Settings
    • Ensure your battery saving mode is disabled for Actifit.
      Chat to us on discord if you still face issues.
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       6 years ago 

      Thank you.. I'll try this out in the morning.

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