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RE: I'M A VERIFIED ACCOUNT OFFICIALLY for @barrydutton on Steemit - Here's how YOU can do it - Easy Peasy! Complete tutorial Steemit 101
They suggest sending them a donation, I would do it and send the initial request, and just tell them what you told me and they will help you I think. If there is a delay on them sending you back the 2nd email w the badge, just email them back a reply. Follow up. Best wishes, Barry